Engaging with communities is an essential activity and a shared responsibility. Every employee and every contractor needs to make the effort to make a good job of it.
Good community engagement is as important to the bottom line as good design, the right attitude to health and safety and a disciplined approach to managing costs.
Meeting and talking with local people is the only way to hear, to learn and to share ideas and concerns and to find solutions. Done well, it is the best way to stay on top of community-related issues and to respond effectively and efficiently to inevitably changing circumstances.