I first heard the words “meeting under the mango tree” as a euphemism for having a predictable, easy to access process for enabling community members to raise issues and concerns in a safe and familiar place. There is no fixed agenda and no one-size-fits-all for these exchanges. With one company we set up drop-in centres in each local village with a designated community officer in attendance everyday. Another made it known that a company person would be available “under the mango tree” for two hours every market day. I am hoping this blog will achieve something similar – the regular, free and open sharing of ideas and experiences. Time will tell how well it works out.
Company Behaviour Archives
Check-out the one-minute video before delving deeper into the must-do-actions to demonstrate the behaviour needed to establish trust and build relationships. Without trust and good relationships the likelihood of success (for the business generally and for community-facing activities in particular) is greatly reduced...
I went to Ghana as part of a team planning to build a new mine. I had been working on the studies and design work for the company's Ghana projects for five years so I was very familiar with the project but not particularly familiar with Ghana which I had visited only three times, two of those being very short project kick-off trips. I was also a complete community novice, with this being my first overseas assignment so, perhaps not surprisingly, I made plenty of mistakes. What follows is a look back on some of the processes we put in place and the results we saw in three important areas...
Must-do-actions is all about demonstrating the behaviour needed to establish trust and build relationships. Without both the likelihood of success (for the business generally and for community-facing activities in particular) is greatly reduced.
- Community Development
- Community Engagement
- Community Health
- Company Behaviour
- Mining Insights
- Responsible Business Management